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Not sure if your situation qualifies as an emergency? Call us immediately if you’re facing: Burst pipes or major water leaks, Overflowing toilets or blocked drains, Sump pump failure and rising water, No hot water, Sewer backups or strong sewage odors, Water won’t turn off, Frozen or ruptured pipes.
We’ve built our reputation on fast, reliable emergency plumbing services that customers trust. Here's what sets us apart: Available 24/7, including weekends and holidays, Licensed, insured professionals with years of experience, Transparent pricing with no hidden fees, Fully equipped service trucks for quick repairs, Trusted by homeowners, property managers, and businesses nationwide. We’ve been solving plumbing emergencies since 1935—when time matters, trust Roto-Rooter.
If I have a flood emergency in my home, what can I do to help alleviate the problem? Turn off your main water supply immediately to stop flooding if the water is coming from a plumbing pipe, water appliance, or fixture. Move valuables to higher ground and use towels or a wet/dry vacuum to contain water. Call a licensed emergency plumber right away to assess and fix the issue.
When to call an emergency plumber? Call an emergency plumber if you experience plumbing-related flooding, burst pipes, no water supply, sewage backups, or major leaks that risk property damage or health hazards.
Can you call 911 for a plumbing emergency? No, 911 is reserved for life-threatening emergencies. For plumbing emergencies, contact a licensed emergency plumber or your local utility company for immediate help. However, calling 1-800-GET-ROTO will get you a fast, emergency response from an experienced Roto-Rooter plumber.
What should I do while waiting for Roto-Rooter to arrive during a plumbing emergency? When you call Roto-Rooter for service and you have explained the nature of your plumbing problem to the customer service representative on the phone, ask them if there is anything you need to do before the service technician arrives. In most instances, they will provide instructions, but it's always a good idea to ask. For instance, if you have a broken water supply pipe, they may tell you to turn off the water to your home until the plumber arrives. You can also search your plumbing problem on our website for additional information and instructions that may be helpful.
What is the response time for a plumbing emergency? Roto-Rooter's response time for a plumbing emergency is dependent on whether the emergency is confined to one household/building or to the entire community. Roto-Rooter is available 24/7/365 to handle plumbing emergencies, and in most cases, a Roto-Rooter service technician arrive at your home or business within two hours of your call. But if the entire community is dealing with flooding or water problems as the result of a storm or natural disaster, then Roto-Rooter's response time will be longer because Roto-Rooter service technicians will be handling emergency calls in the order in which they were received.
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