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SOLVED: washer does not finish drain cycle - Kenmore Elite HE3 Washing Machine

washer does not finish drain cycle

My washer has started to stop during the drain cycle. It sounds like the pump is running. When this happens, many times the door will not unlock. I have to unplug and replug the electric cord. Sometimes it works, other times, I have to do that several times before the cycle is complete.

Is there some kind of filter in the drain line that could be getting clogged?

Answer

If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Answer

I would remove the drain plug from the filter at the water pump.

1. Take off the lower front panel.Remove the bottom front access panel just remove the 3 Torx screws on front bottom of machine. Slightly lift the panel and pull the bottom towards you

2. Turn the pump filter cover counter-clockwise by hand and remove. Place a bucket or pan underneath it since you will get the water spilling out of there. Removing the filter should remove all water from your washer.

Answer

Cleaned the filter and the machine still will not drain. So that must mean the hose or pump is clogged. I did wash some rugs with rubble backing and the filter was clogged but ithe plug must go farther.

Answer

Barry Howe, I would remove the drain plug from the filter at the water pump.

1. Take off the lower front panel.Remove the bottom front access panel just remove the 3 Torx screws on front bottom of machine. Slightly lift the panel and pull the bottom towards you

2. Turn the pump filter cover counter-clockwise by hand and remove. Place a bucket or pan underneath it since you will get the water spilling out of there. Removing the filter should remove all water from your washer.

Answer

I replaced the pump twice and cleaned the filter and hose to the drain. But I still got a F02 code and notice the pump would continue going but nothing coming out of the hose. Then i replaced the Water level pressure switch (easy job) but still got an F02 code. I removed the top and back panel of the washer (easy process) and followed the rubber tubing from the Water level pressure switch to the back of the drum. I removed the little screw holding the plastic attachment to the tub and looked in the hole. The hole was plugged with a children’s sock. I scoped inside and found 3 more socks. I removed the drain hose coming from the drum (thick and short black accordion -like hose connecting the tub to the filter) and reached in there an pulled out another sock. It appears small articles get drained into this hose and get stuck. I removed the hose/filter/pump assembly and cleaned it all out and replaced. Machine runs like a charm now. The owners manual states to place small articles of clothing (children’s socks) into a garment bag when washing clothes. I cans see why. Those little buggers get sucked right down and get stuck in the drum hose going to the pump.