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FAQ-GeekVape Wenax Q Ultra Pod Kit 1300mAh

Geekvape Wenax Q Ultra User manual

Please check the Wenax Q Ultra User manual

How do I reset the puff counter on Geekvape Wenax Q Ultra?

To reset the puff counter for Wenax Q Ultra, first you need to swipe up the device to unlock it. Once it is unlock, swipe down the screen to enter the menu mode then look for guide. Go to guide and from there click the format reset. Click check set up done and the device will restart.

I’m trying to find replacement pods for my wenax q ultra.

You can find replacement pods for your Wenax Q Ultra in our Geekvape Q Cartridge Pod pack. They come in 3pcs/pack with different resistance options.

What is the difference between Geekvape Wenax Q Ultra and other devices of the Q series?

The Wenax Q Ultra is the flagship model in Geekvape's Wenax Q Series, it also offers a touch screen features that the old Q series doesn't have before. With Wenax Q Ultra, you get full control over wattage, puff counter, themes, and even gestures. It also offers a Wrist-to-wake and dynamic interface make it feel futuristic.

I was wonder does this vape any vape juice? Or is it salt nic only?

The Wenax Q Ultra is compatible with multiple coil options, allowing you to use both regular vape juice and salt nic.

How to use Wenax Q Ultra?

Please check:

Geekvape Wenax Q Ultra Unboxing

Please check:

How to operate on this touch screen?

This device supports interaction through swiping and tapping on the screen. After restarting, you'll enter a tutorial that shows you how to complete all settings with a few simple actions!

What to do if the screen is completely unresponsive?

①Try turn it off and on again. ②Avoid operating with wet hands and wipe away water stains and dirt on the screen. ③If not working, go to the place of purchase for after-sales service within 6-month warranty period(from the date of purchase).

Why the screen turns itself on occasionally always without my operation?

This device supports the smart function of Raise-To-Wake with G-sensor, which means the screen turns on when you pick up the device or similar actions happen. Go to menu > custom and switch off if it bothers you.

How to adjust output power?

You can either use upper button or go to menu to set up output power. Higher Power values means more flavorful and higher strength. Make sure you adjust to your person favor and start from low power if you are new to vap.

What if I don't need the haptic feedback?

The haptic feedback acts as interaction when it's time to recharge, fault alert, etc. Go to menu > custom and switch off if it bothers you.

What E-L should I use?

Freebas or Ni-sal. For Freebas, 0-10mg N strength is suggested. For Ni-sal, 0-30mg N strength is suggested. Be very careful when using high-N L to avoid potential problem.