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Brand New Disposable Vape Not Working

Checking before vaping

There's nothing more frustrating than eagerly opening a brand-new disposable vape only to find that it's not working. Don't worry—we've provided troubleshooting tips to help you get your device up and running.

Unpack disposable vapes or disposable pods correctly

Disposable vapes usually contain liquids. To prevent leakage and accidental activation, high-quality manufacturers usually package them tightly. Most disposable vape devices are packed in sealed bags to avoid leakage or accidental activation during transportation. Secondly, most disposable vapes also use additional caps and stickers to block the airflow holes. Therefore, after you unpack the new e-cigarette, check whether plugs or stickers are on the top and bottom. If so, please remove them before use.

Check if the disposable vape is leaking

No matter how tightly packed it is, it cannot withstand violent transportation. If the e-liquid leaks, it may contaminate the components or cause a short circuit. It is likely damaged if your brand-new disposable vape leaks and cannot be used. You should contact customer service directly and return the device to the supplier.

Find the location of the air inlet

If you try to use a brand-new disposable vape, the first step is to check the device's layout. The position of the mouthpiece is beyond doubt, so where is the air inlet? Most disposable vapes have an air inlet at the bottom, but some vape brands will set the air inlet on the side of the device to promote the formation of larger smoke. So, make sure to find the correct air inlet location to avoid covering it with your hand and causing the disposable vape not to work.

Troubleshoot during vaping

If you have followed all the initial steps of setting up your brand-new disposable vape and it still isn't working, some underlying issues may need to be addressed.

Check and charge the battery

Disposable vapes come with pre-charged batteries, but sometimes, although rarely, they can discharge during shipping or storage. If your device doesn't produce any vapor or no longer lights up when you use it, try connecting it to a power source using the provided USB charger (if available) to see if it lights up. If the light comes on after connecting to a power source, wait a while (about 2 hours) to check the charging status. Most disposable vapes have 3 power indicators, and the light turns green when fully charged. Usually, it goes from red to blue and finally to green. At this point, the device may be working fine. If your disposable vape never charges or doesn't work after charging, the device may be faulty, and you should consult the supplier for help.

Check for airflow blockages or closes

If your disposable vape seems functioning fine but isn't producing much vapor, the airflow could be clogged. Debris from the pod can clog the device's airflow holes. Try cleaning it with a toothpick or by blowing. If your disposable vape has an adjustable airflow feature, you can troubleshoot this using the airflow adjustment dial. The airflow holes are closed if you can't draw air through your vape or find it difficult to get air in. In this case, you can turn the airflow on.

Misaligned parts

Misaligned parts can often be resolved by yourself. But if your brand-new disposable vape is returnable, it is recommended that you return it directly instead of disassembling it for repair. Most vape stores near you do not accept disassembled but unused disposable vapes.

Self-disassembly solution:

Disposable vapes usually have a liner and a soft gasket under the mouthpiece to help control condensation and prevent e-liquid from flowing. If these items are not aligned correctly, you will have difficulty inhaling air through the device. Reposition the gasket for normal use.

Try different inhalation techniques

Different disposable vapes require different inhalation techniques to activate their heating mechanisms properly. Some devices require long, steady draws, while others may work best with short, quick puffs. Experiment with different inhalation methods until you find what works best for your device.

Check if your disposable vape is genuine

There are millions of counterfeit devices on store shelves worldwide today. If you have a new disposable vape that doesn't work, check the box for an authenticity code. Visit the vape brand's website and enter the code to confirm the device is genuine.

Following these troubleshooting tips, you should be able to identify and solve any issues with your new disposable vape. If all else fails, don't hesitate to contact the manufacturer or retailer for assistance - they want you to have a positive experience with their product just as much as you do.