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A Guide To Troubleshooting A Septic Tank Pump | Soilworx Blog

Reasons Your Septic Tank Pump Isn’t Working

How easily you’ll be able to fix your septic tank pump will depend on what’s causing the malfunction. There could be a number of reasons your pump isn’t doing its job.

One of the most common reasons a septic tank pump will fail is because, over time, it has become clogged with debris or grease from the septic tank. Pumps that become clogged will cease to work. Most country homeowners know that they shouldn’t flush anything down the toilet except toilet paper. However, sometimes guests don’t know this and will flush feminine hygiene products, “disposable” wipes, condoms, wrappers, and other garbage which can severely damage a septic pump.

Sometimes, the issue may not be with the pump itself, but with the sensors it relies on to operate. The float controls which tell your pump when to turn on and off may have become stuck or displaced somehow, or they can also fail.

Finally, there’s a possibility that the problem is not mechanical, but electrical. This could mean that electricity is not being delivered properly to your pump, there could be a number of reasons for this.

First, before you attempt any kind of repairs, you’ll want to disconnect the power to your pump, so that you don’t end up accidentally shocking yourself. Once you’ve done this, you can investigate to check what might be causing the issue.

As we mentioned above, some problems that arise with your pump will be pretty easy to solve. For example, if you notice that one of the float controls for your septic tank pump has become restrained, or blocked by debris, simply readjust the float until it is in the correct position once again.

If the pump itself has become clogged with grease or debris, it may be possible to remove it and clean it yourself, however most pumps are very heavy and the removal process is both difficult and messy. After you’ve disconnected it from the electricity, you should disconnect the pump from the rest of the plumbing and remove it from the tank. Check for any blockages and clean out the propellers with water to remove any remaining debris.

If you don’t have much experience with septic tank maintenance, this can be tricky, and you might be better off calling a professional.

When to Call the Pros

It can be tempting to try to save some time or money by performing the necessary septic tank repairs yourself. However, if you don’t know what you’re doing, you could end up causing far more damage than was even there in the first place.

That’s why we recommend that if you’re not 100% sure how to fix something, it’s always best to call in a professional.

This is especially true when it comes to electrical issues, as it’s easy for someone who is untrained to cause permanent damage to the system or, even worse, seriously injure themselves. We would advise you to use common sense and proceed with caution when it comes to any kind of DIY septic tank maintenance. Remember, never enter a septic tank. There are harmful gasses (such as H2S and methane) that can kill you in seconds.

Should I Call A Vac Truck While I Wait For A Pump Repair?

This is often a good option, especially if it might take a few days to order the right pump and get out to your place to have it replaced. Your family still needs to use the house, so by calling a vac truck to come and empty and haul away all of the waste in the the tank you will give yourself several days (sometimes up to a week if you are very conservative) before the pump will need to be repaired or installed.

This is also a good option because sometimes foreign materials in the tank may have actually caused the pump failure, and by getting the tank pumped/cleaned by a vac truck they will most likely remove most of the foreign material so that it won’t cause another pump failure.

If you already have sewage backing up into your house, you may want to call a vac truck first to avoid damage to your basement, and then call someone (like us!) to come and assess why the pump failed.

Tips to Keep Your Septic Tank Pumping Well

Although a septic tank pump can break down at any time, for many different reasons, there are a couple of things you can do to limit the probability of this happening.

Be sure to have your septic tank inspected and serviced on a regular basis. This will keep your septic tank running smoothly and will mean any problems are likely to be caught early on before they fail.

Know when to replace your pump. How long your pump lasts will depend on a number of different factors, but on average a good septic tank pump that has been maintained yearly should last between 8 to 15 years. You should keep this in mind, as a malfunctioning pump may need to be replaced, rather than repaired.

Our final tip? Don’t be ashamed to call in a pro! Whatever problems you’re experiencing with your septic system, Soilworx can help. We offer a range of different services and specialize in septic system design, and with years of experience under our belts, you can trust your septic system is in safe hands.