Hygiene measures against Covid-19

Our agencies are open again!

Our precautions in time of COVID-19

To protect yourself and our team members, please take note of these strict hygiene measures which shall be applied in our agencies and during visits.


Our agencies reopened on May 11th 2020 with their usual opening hours.

Thanks to our proven tools allowing for telecommuting, our team members remain totally operational. All are equipped with
AFNOR approved category 1 facemasks.

All visitors are requested to wear a facemask and hand sanitiser is provided at the entrance to the agency.

Our team members have been clearly informed in detail regarding how the virus is transmitted, as well as the correct way to use their facemasks, gloves, shoe covers and visors.


The following precautions shall be applied by our team members, service providors and clients during visits, estimations or photo shoots

All present shall wear facemasks

Disinfection of hands with sanitiser before and after any contact with an element in a property or in the common areas

Disinfection of keys when collected are returned

A limited number in those present during visits

• Respect of physical distancing between those present: RDV at the property (without passing via the agency), no car-sharing, use of lifts limited to a minimum of persons

• Respect of safety precautions 

• Exchange of documents preferably by digital means, or personally sealed in envelopes.

It is recommended that owners, as far as possible, are not present during visits in order to reduce the number of participants and that they leave doors open in order to avoid contact with handles.
If the vendor requests, visitors should also wear shoe covers.

This document shall be given to all participants before visits.


You may find government information regarding Covid-19 in the website

For general information regarding coronavirus a national number 0 800 130 000 is available 24/7 (calls are free).

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